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Ministry-Wide Training Program Changes Culture and Performance

Bruce Bruinsma | posted 11/07/2007
This article provided by the Engstrom Institute

Training is important for your staff and for those served by your staff. This is particularly true in a ministry setting. Unfortunately, those of us in ministry leadership are often convinced that our staff just "knows" what to do. The fact is that we are wrong, and many of them are crying out for help. Some of those we serve are crying out too.

Our compassionate, ministry-focused hearts and minds, the ministry culture that says everyone who has ever been affiliated with the ministry will have a place in the ministry, and our preoccupation with external ministry affairs all cause us to take the easy way out and say, "Let's let 'non-qualified' do it. They will learn on the job."

Here is part of the Envoy story. Hopefully it will encourage you, challenge you, and raise the standard for all of us as we serve our different constituencies:

The issue of training, or perhaps the lack of it, was brought to our attention in two ways, both by our staff. First, we had more turnover than we thought was ...

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 employee training, HR, human resources, improving performance, staff training, training modules