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How It Feels to Work Here

Six Indicators of a Great Organizational Climate
Sharon Swing | posted 10/24/2007
This article provided by the Engstrom Institute

"I love my job!" … "This is a great place to work!" … People make these statements when their workplace has a great organizational climate. When the organizational climate is good, it pays off at the bottom line. In fact, up to 30% variance in profits between like organizations can be attributed to differences in how good the workplace "feels" to employees.

Before you think I've gone soft on you with these "feeling" comments, take a look at what 40 years of research by the Hay Group and other researchers identify as leading indicators of great organizational climates.

1. Clarity. People know where the company is going and how they fit into the big picture. Goals, policies, procedures, and values are understood and lived out.
2. Standards. People willingly contribute their best. Performance criteria are high and mediocrity is not accepted. Training or coaching on how to do the job well is readily accessible.
3. Rewards. Appropriate and varied means of recognition are tied to performance. People have an opportunity for greater personal and professional growth when they perform well.