As you walk through your office, you look at the boxes stacked in the hallway and wonder why they haven't been moved in weeks. With new eyes you notice papers piled on desks and files cluttering the bookshelves. People aren't greeting each other in the hallways, and everyone looks tired. Later that morning, you share these observations in your weekly staff meeting and everyone agrees and begins adding their own thoughts. "People aren't getting along." "Staff aren't cooperating with each other." "Morale is down." "Teams are not functioning." "We are not loving one another."
"What should we do?" you ask. The answer is unanimous: "Let's do some team-building." So you book two days at a retreat center for the entire staff. You begin by taking a personality inventory and sharing results. In the afternoon the camp staff leads you through the ropes course. You set out table games and refreshments in the evening. The second day brings more creative exercises and a reminder about the importance ...