The national board of a large parachurch agency wanted help thinking through the rapid changes they were experiencing. They decided to bring in a senior consultant from a big-name secular consulting firm, but the project didn't deliver the results they had hoped. The executive director summed it up by commenting, "Several weeks of time and many thousands of dollars later, we are no further ahead than when we started this process."
Another major relief organization decided to undertake a reengineering project in several key divisions. They interviewed three consultants and, being good stewards of the resources entrusted to them, hired the one offering the lowest price. "I guess we got what we paid for," says their president. A year later they brought in a more experienced consultant to fix the mess created by the first.
The pastor of a rapidly growing church signed a six-month contract with an expert consultant to help the staff team with strategic planning. Though the consultant knew how ...