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Breaking Bad News

Opening the Communication Door for “Crucial Conversations”
| posted 11/02/2007

Breaking Bad News

The movie The Wedding Planner highlights the enormous details that go into planning such an event. Imagine the experience of a wedding planner 2000 years ago at the wedding at Cana, to which Jesus and his disciples were invited.

The wine steward has informed the planner that they have run out of wine! His mind races as to what to do about the problem. His anxiety increases as he considers what his miscalculation will do to his reputation and future work as an events planner! How can he possibly inform the host of this embarrassing situation, which could provoke the host's anger?

As we know, the wedding planner was saved by a miracle performed by Jesus, who turned jars of ordinary water into fine wine.

Fast forward to a large organization in the 21st century. Cameron, a highly efficient informational technology specialist, is working on a facilities system, when suddenly a cable snaps! His $1,500 mistake is compounded by the possibility that unless he finds a quick solution, the air conditioning ...

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See also:
 Disappointment, failure, Hard Conversations, Office Communication, Relationships, Trust


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